Everything included in Respond

Powerful features designed for the way you actually work.

AI Email Triage

Emails automatically sorted into action required, FYI, newsletters, and spam.

AI Chat Widget

Website chat trained on your business data. Answers questions and captures leads 24/7.

AI Voice Receptionist

Phone calls answered by AI with natural conversation, call transfers, and voicemail.

AI Project Assistant

In-app AI chat for task management, time tracking, SEO reports, and business insights.

Lead Capture & Notifications

Automatically collect contact details and get email alerts for new conversations.

Client Matching

Incoming emails auto-matched to your client database by domain and contact info.

Knowledge Base

Train the AI on your content — paste text, crawl your website, or upload documents.

Conversation Analytics

See what customers ask most, response times, and satisfaction scores.

Built for

Respond is designed for businesses that need to move fast without sacrificing quality.

Service Businesses

Medical Clinics

Agencies

Consultants

Anyone Drowning in Email

Up and running in minutes

No technical expertise required. Here's how it works.

1

Add your site

Sign up and enter your domain. We'll automatically index your website content to build the AI's knowledge base.

2

Configure your AI

Customise colours, welcome message, and AI behaviour from your admin dashboard. Match your brand perfectly.

3

Go live

Paste one line of code on your site. Your AI assistant starts helping visitors immediately — chat, voice, or both.

4

Monitor & manage

View conversations, read call transcripts, listen to voicemails, and see what customers are asking from your dashboard.

Frequently Asked Questions

ModusOp Respond is an AI-powered chat widget and voice receptionist you can add to your website. It uses your actual website content to answer customer questions accurately, 24/7.

The AI reads your website content through your llms.txt file and by crawling your site pages. Content is re-indexed daily so the AI always has current information about your business.

Not at all. After signing up, you add one line of JavaScript to your website. Everything else — content indexing, AI responses, conversation management — is handled automatically.

Yes. You can set custom colours, position, welcome message, and the AI's personality from your admin dashboard to match your brand.

The voice receptionist answers phone calls using AI with natural, sub-500ms response times. It uses the same knowledge base as the chat widget, can transfer calls to your team, and take voicemails.

The AI honestly tells the visitor it doesn't have enough information and directs them to your contact page. It never fabricates answers.

The voice receptionist is available on Professional plans and above. It handles phone calls using the same AI knowledge base, with call transfers and voicemail.

Yes. All data is encrypted in transit, API keys are stored securely, and conversations are only accessible to your organisation. We do not share your data with third parties.

Part of the ModusOp Suite

Respond works beautifully on its own — but it's even better when connected to the rest of the platform.

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Every customer conversation in one place