Powerful features for modern businesses

Everything you need to manage projects, track time, run SEO, roster staff, stay compliant, and grow your business.

Dashboard

Your business at a glance — projects, tasks, time, and revenue in one place.

  • Activity Feed — See what your team is working on right now.
  • Task Overview — Your assigned tasks, due dates, and priorities at a glance.
  • Time Summary — Hours logged today, this week, and against retainers.
  • Quick Actions — Start timers, create tasks, and log time without leaving the dashboard.
  • Project Status — See which projects need attention and which are on track.
  • Notifications — Stay on top of mentions, assignments, and updates.
Dashboard — ModusOp

Client Management

Everything about your clients in one organised view.

  • Client Profiles — Contact details, projects, invoices, and history in one place.
  • Client Portal — Give clients their own login to view projects and submit requests.
  • AI Knowledge Base — Train AI on each client so your team always has context.
  • Retainer Tracking — See hours used, remaining, and rollover at a glance.
  • Service Goals — Track deliverables and KPIs per client.
  • Xero & Stripe Sync — Contacts, invoices, and payments stay in sync automatically.
Client Management — ModusOp

Project Management

Keep your projects organised and your team aligned.

  • Kanban Boards — Visualise workflows with drag-and-drop task boards.
  • Task Lists — Organise tasks with priorities, due dates, and assignees.
  • Calendar View — See all deadlines and milestones at a glance.
  • Subtasks & Checklists — Break down complex tasks into manageable steps.
  • File Attachments — Attach files and documents to any task.
  • Comments & @Mentions — Collaborate with your team in context.
Project Management — ModusOp

Time Tracking

Track every minute and bill accurately.

  • One-Click Timer — Start and stop timers with a single click.
  • Manual Time Entry — Log time retroactively when needed.
  • Retainer Management — Track hours against monthly retainers.
  • Hourly Rate Tracking — Set rates per client or project.
  • Timesheet Reports — Generate reports for invoicing and analysis.
  • Automatic Rollover — Unused retainer hours carry forward automatically.
Time Tracking — ModusOp

Retainer Tracking

Monitor retainer usage, budgets, and rollovers across all clients.

  • Hours Dashboard — See used, remaining, and rolled-over hours per client.
  • Automatic Rollover — Unused hours carry forward to the next billing period.
  • Budget Alerts — Get notified when retainers are running low.
  • Earnings Tracking — Revenue charts broken down by client and period.
  • Invoice Integration — Generate retainer invoices directly from tracked hours.
  • Client Visibility — Clients see their own retainer status in the portal.
Retainer Tracking — ModusOp

Email Triage

AI-powered email sorting so nothing falls through the cracks.

  • AI Categorisation — Emails automatically sorted into action, info, follow-up, and spam.
  • Priority Detection — Urgent messages flagged and surfaced instantly.
  • Thread Tracking — Full conversation threads with reply history.
  • Quick Actions — Snooze, dismiss, convert to task, or reply — all in one click.
  • Multi-Account — Connect multiple email accounts and triage from one inbox.
  • Smart Notifications — Only get alerted for emails that actually need your attention.
Email Triage — ModusOp

SEO Tools

Monitor and improve your online visibility.

  • Keyword Tracking — Track keyword rankings across search engines.
  • Site Audits — Comprehensive technical SEO audits with issue tracking.
  • Competitor Analysis — See how you stack up against competitors.
  • GEO Tracking — Monitor AI search visibility on ChatGPT, Perplexity, and Gemini.
  • Search Console Integration — Import GSC rankings and performance data.
  • Content Scoring — A-F content quality grades with optimisation tips.
Learn more
SEO Tools — ModusOp

Auto SEO

Automatically fix SEO issues with AI.

  • WordPress & Shopify — Connect your CMS and push fixes directly.
  • AI Meta Titles — Generate optimised page titles from audit data.
  • AI Meta Descriptions — Compelling descriptions written by AI.
  • AI Alt Tags — Descriptive alt text generated for every image.
  • One-Click Apply — Push all fixes to your site in one click.
  • Review & Revert — Review changes before they go live, revert anytime.
Learn more
Auto SEO — ModusOp

Domain Health & Uptime

Monitor your entire domain infrastructure.

  • SSL Monitoring — Track certificate expiry and get renewal alerts.
  • DNS Health Checks — Verify A, CNAME, MX, and TXT records.
  • Uptime Monitoring — Check availability every minute with response time tracking.
  • Email Authentication — SPF, DKIM, and DMARC validation and scoring.
  • DMARC Report Analysis — Parse reports and track email auth pass rates.
  • Google Business Profile — Monitor GBP health and listing status.
Learn more
Domain Health & Uptime — ModusOp

Modus Respond

AI-powered customer communication, 24/7.

  • AI Chat Widget — Website chat trained on your business content, answering questions 24/7.
  • AI Voice Receptionist — Phone calls answered by AI with natural conversation and call transfers.
  • Knowledge Base — Train the AI by crawling your website or pasting content directly.
  • Lead Capture — Collect visitor details before chat starts with customisable forms.
  • Voicemail & SMS — Record voicemails and send SMS messages to visitors.
  • Real-Time Dashboard — Monitor live conversations, take over from AI, and view analytics.
Learn more
Modus Respond — ModusOp

Online Bookings

Let clients book appointments 24/7.

  • Booking Widget — Embed on your website — clients pick a service, staff member, and time.
  • Staff Calendars — Each team member manages their own availability and schedule.
  • Automated Reminders — SMS and email reminders reduce no-shows by up to 90%.
  • Stripe Payments — Collect deposits or full payment at time of booking.
  • AI-Powered Booking — Customers book via the chat widget or voice receptionist.
  • Service Management — Define services with durations, pricing, and capacity limits.
Learn more
Online Bookings — ModusOp

AI Assistant

Work smarter with intelligent automation.

  • Email Triage — AI automatically sorts and prioritises emails into action categories.
  • In-App Assistant (Jarvis) — Voice-enabled AI that manages tasks, tracks time, and reports on your business.
  • Project AI Chat — AI assistant per project with full context of tasks, time, and files.
  • Content Generation — Generate briefs, reports, SEO content, and proposals with AI.
  • Multi-Provider Support — Choose from Claude, OpenAI, or Gemini.
  • Natural Language Actions — AI creates tasks, logs time, and queries data via conversation.
AI Assistant — ModusOp

Invoicing & Payments

Get paid faster with professional invoices.

  • Xero Integration — Two-way sync for invoices, contacts, and payments.
  • Stripe Payments — Accept online payments instantly.
  • Unbilled Time Tracking — Never miss billable hours.
  • Retainer Invoicing — Automatic invoices for retainer clients.
  • PDF Export — Generate professional PDF invoices.
  • Discount & Line Items — Flexible invoicing with percentage and fixed discounts.
Invoicing & Payments — ModusOp

Staff Rostering

Schedule your team with ease.

  • Shift Scheduling — Create and manage staff shifts with drag-and-drop.
  • Availability Management — Staff set their own availability windows.
  • Check-In / Check-Out — Track when staff arrive and leave with timestamps.
  • Shift Notifications — Automatic alerts for new and changed shifts.
  • Recurring Shifts — Set up repeating schedules with flexible patterns.
  • Industry Modes — Pre-configured for NDIS, Hospitality, and Trades.
Staff Rostering — ModusOp

Compliance & Operations

Stay compliant and keep your team safe.

  • Compliance Templates — Create reusable checklists for any requirement.
  • Photo Evidence — Capture and attach photos to compliance checks.
  • License Tracking — Track certifications, licenses, and expiry dates.
  • Travel & Mileage — Log travel between sites with ATO rate calculations.
  • Reimbursements — Submit and approve mileage reimbursement claims.
  • Audit Trail — Complete history of all compliance activities.
Compliance & Operations — ModusOp

Integrations

Connect with the tools you already use.

  • Xero — Sync invoices, contacts, and payments.
  • Google Workspace — Drive, Calendar, Gmail, Search Console, and Analytics.
  • Stripe — Accept payments and manage subscriptions.
  • WordPress — Auto SEO plugin for meta tags and alt tags.
  • Shopify — Auto SEO integration for Shopify stores.
  • REST API — Full API with token auth for custom integrations.

White-Label & Multi-Org

Run multiple businesses or brand the platform as your own.

  • Multi-Organisation — Switch between businesses from a single login.
  • Custom Domains — Run ModusOp on your own domain with full branding.
  • Custom Themes — Match your brand colours across the entire platform.
  • Per-Org Billing — Each organisation manages its own subscription and modules.
  • Role-Based Access — Owner, admin, member, contractor, and client roles per org.
  • Data Isolation — Complete tenant separation — each org sees only their own data.

And much more...

ModusOp is packed with features to help you run your business better.

Client Portal
Team Capacity
Custom Themes
Quotes & Proposals
Notifications
Activity Logs
File Storage
User Roles
API Access
Keyboard Shortcuts
Mobile Friendly
White-Label Domains
TGA & AHPRA Compliance
Google Business Profile Monitoring
DMARC Analysis
Expense Tracking
Multi-Organisation
Audit Logs

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